Het is drukker dan normaal, daarom draaien wij overuren. Wij vragen iets meer geduld dan normaal. Alvast bedankt!
check-mark-o Customer rating 4.6 (Kiyoh)
check-mark-o Easy self composition!
check-mark-o Own production locations
check-mark-o Fast delivery

Guarantee

Guarantee

A corner of a green throw pillow with a checkered pattern. A corner of a yellow decorative cushion with a striped pattern.

Guarantee

  • Do I have a guarantee?

    A guarantee is very broad and dependent on the issue, whether or not there is a guarantee. So we also look at the guarantee per situation. Of course, you have a guarantee, for example, on correct delivery.

    But depending on the chosen options (fabric / filling) and the use of the cushions, we can determine whether, if something is not right afterwards (or breaks / comes loose after use), it falls within the warranty. In any case, we always strive for maximum customer satisfaction, so we will always come to an agreement with you.

    The guarantee for color fastness is mentioned in most fabrics.

  • I have a complaint, what should I do?

    If, despite our efforts, you are not satisfied with your order or have a specific complaint, we want to solve it with you. It is important that you contact Customer service. For more information, also see the complaints page. .

  • Do you have a showroom?

    Yes, in our showroom in Westerhoven (Brabant), we can show various cushions, fabrics, and fillings. However, it is important to make an appointment first, as there is not always someone available who can help you in the showroom. You can do this via info@mypilloo.com or +31 (0)40-711 3001.

    It is not always necessary to come to the showroom, as you can also order free color samples via the website.

  • How can I order (only) a cushion cover?

    Yes, this is possible. Go to the page Custom cushion covers , choose a shape and you can get started with designing your cushion cover in the configurator.

Customer Service
9:00 AM to 4:00 PM,
Monday to Friday
Or ask your question via social media
Customer service operator holding a green cushion. Customer service operator holding a green cushion.
Sofia
Customer service
Mypilloo
Customer service
9:00 AM to 4:00 PM
Monday to Friday
Or ask your question via social media
Customer service operator holding a green cushion. Customer service operator holding a green cushion.
Sofia
Customer service
Mypilloo
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